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Leading Cloud Telephony Solution for Businesses with Work from Home

Empower seamless and efficiency communication with Leading Cloud Telephony Solutions Scalable. Flexible. Quicker Access. Easy Deployment.

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DeepCall Cloud Telephony Solution

Customer centric enterprises rely on DeepCall

State-of-the-Art Reporting

Deep analysis of every second and accountability for the last bit of information including Performance of Agents, Call Center, and Campaigns.

Visualize your Call Center with our sophisticated algorithms that provide analytical data and its graphical representation.

Report Duration
Proactive Dialing

Proactive Dialing with Pool Call

Our cutting edge proactive pool calling algorithms analyze the running outbound campaigns and predict the availability of agents in the future and initiate calls so that free available time of agents can be minimised.

Enterprise-class performance you can trust.

Secure

Secure

ISO certified solution to keep the data secure.

Flexible

Flexible

Grow at will, expand without worrying about infrastructure

Quality

Quality

Best success rates, voice quality and reduced latency

24×7 customer support

Best Support

24×7 customer support via phone, email.

Our customers get results.

3X

Agent Productivity

5X

Upgraded Agents

6X

More Engagement of Contacts

0%
0%

Infrastructure Cost

Deepcall Dashboard
Deepcall's Advance Call Module
  • Remote customer support call centre
  • Outbound call center for remote sales teams
  • Advance call modules will handle your complex IVR flow smoothly

Instant Preview on Mobile

Dashboard

Get an overview of every call, campaign, agent, and activity on the go. Graphical representation makes analysis easy.

Recent Call

Acquire the list of all the recent calls made within your campaigns. Filter them by agent, time, duration and more for easy monitoring.

Campaign

Target different types of audiences with different types of campaigns. Create recipients’ list, agents’ list and set the campaigns.

Schedule Call

Customer is busy? No worries. Schedule your calls with audiences at their convenience & keep them happy.

Calling List

No need to use a third-party solution for the address book. Upload your call list here and dial the number in just one click with zero manual work.

Live Call

Perform advance call actions like barge-in, forward, conference call, hold, whisper, mute and more during a live call without any interruption.

Frequently asked questions

It is a remotely manageable call center solution that can help you cut the cost of your business. It is equipped with features like IVR solutions, call recording, toll-free number, phone proxy, voice mail, audio conferencing, and many more. All the hardware like cables, switchboards, and desk phones are replaced by software.

In cloud telephony, you only pay for what you use, unlike a traditional call center. To set up a cloud call center, all you need is a computer and a strong internet connection.
An agent will help set up your business account and allot a virtual number. Here you can create agents and buy CLI for each agent. Once all this is done, an agent can initiate or receive calls on their system without needing a landline phone. With IVR solution, you can guide a customer to the right agent who is available at the moment. Contact us for a better understanding.

Inbound call centers manage incoming communication of an organization, in terms of calls, texts, emails, and live chat queries. A robust inbound contact center software is leveraged to handle the quantities of incoming calls and to facilitate easy routing of all calls to the right agent. The agent on-call can then easily answer all questions, thereby resolving queries quickly.

Outbound call centers manage outgoing communication of an organization, reaching/connecting to potential customers and buyers. SMBs, start-ups, and enterprises engage with outbound call center firms to reach out to a targeted list of consumers, through calls, SMS, and emails. Based on the key objectives of the outreach campaign, the right outbound contact center solutions can be leveraged to generate leads and grow sales or receive customer feedback.

Inbound call centers focus on agent availability and effective call routing with fast query resolution and brand building. They are designed to streamline the incoming call experience with key features like call whispering, barging, mobile apps, CRM integration, etc.
On the contrary, outbound call centers enhance the reach to targeted audiences in a more efficient way. It helps in generating leads with its chief feature a ‘dialer’. The basic dialers of DeepCall are manual, automatic, and predictive dialers, which offer several advantages to organizations in terms of effectiveness.

IVR is an interactive virtual receptionist hosted IVR is a cloud-based solution that operates through a third-party IVR system. It is a cloud-based solution for the world with minimal infrastructure investment. The entire process is managed seamlessly through the cloud, encouraging more customer engagement.

Less than a few minutes. As a cloud call center is a software-based online solution, setting it up for your organization only takes a few minutes, more or less. Max to max, it will only take less than one business day.

Bring value to voice

Support

For Smoother Support

Make customer experience a competitive advantage with cloud call center IVR solutions, skill-based routing, live call monitoring, and more.

Sales

For Smarter Sales

Book more meetings and close deals quicker with PowerDialer, click-to-dial, real-time coaching, and more cloud capabilities.

Teams

For Remote Teams

Get the cloud telephony system that remote teams use to stay connected and seamlessly work from home or from anywhere.

Want to have more profitable conversations?

Request a free demo. We will help you create your contact center. Today.