Manage Your Call Center with DeepCall’s Powerful Dashboard
Manage Your Call Center with DeepCall’s What You Get with Our
Powerful Dashboard
DeepCall offers a powerful dashboard for call center management, providing real-time insights and streamlined operations. This intuitive platform enhances agent productivity, allowing efficient oversight and control of call center activities.
Queue Summary
Take a quick look at all scheduled agents and campaigns
Campaign
Know the status of all the campaigns on a single screen.
DID Number
Monitor all the DID numbers, their activities, and stats.
Call/Talk Duration
Graphical representation of call & talk duration based on time length.
Call Status
A quick segmentation of your calls based on their status.
Disposition
Illustrate all the calls based on the call disposition assigned to them.
What We Deliver
Dashboard for Everyone
We have panels for everyone. Whether you are a manager or an agent.
IBD and OBD Summary
Our dashboard is capable of reporting all kinds of calls from all sorts of campaigns you run.
Live Call Management
Analyze how calls are happening in your call center with live updates of every call your agents make.
Real-time Monitoring
The panel keeps track of every call, agent, and campaign in real-time, without missing a bit.
Summarize Disposition and Queues
Get a quick and summarized overview of call dispositions and queues from the respective dashboard.
Agent Monitoring
Keep track of all your agents’ activities, from login, breaks, talk time, and much more.
Effective Reporting
Visualize every single bit of information with data graphs and optimized algorithms.
Easy To Operate
Our team believes in delivering a seamless customer experience that why our tools are made easy to understand and use.
Our customers get results.
Productivity
Agents
of Contacts
Trusted by +25,000 businesses worldwide
We make
remote work simple
DeepCall is a secure and reliable business phone system on the cloud. Our call management software is simple to set up. No additional infrastructure or equipment is required. Enable your customer-facing teams to be effective while working from home.
Industries Using Our
Powerful Dashboard
The Narayana Group
The Narayana family is a committed education entity that has the vision to bring the best in every student by building a strong educational fund. With their long experience of this niche, they are nurturing, inventing, and reengineering teaching methods to create exceptional and enriching student experiences.
Seedworks International
‘Seed that Works’, Seedworks International Private Limited Based at Banjara Hills, Hyderabad is a plant science company engaged in research, production, and marketing hybrid seeds of rice, cotton, millet, mustard, and vegetables.
Fino Payment Bank
Fino truly values your hard work and understand how important it is to its customers and their families. They are continuously endeavouring to provide its customers with unmatched banking experience, through their simple products & services.
Start building your unique Call Center solution today
If you don't find an answer to your question, contact us, and our team will get in touch with you.
Get in touch
Make More Out of Your Sales Calls