Verify and OTPs
Verify and Authenticate The Communication
DeepCall’s verification and OTP service is the best option to keep your data and customers secure by tailoring it as per your needs. Ensure secure transactions, authenticate user identities, and protect sensitive information effortlessly.
Different Methods We Have to Verify and Authenticate
Voice OTP
Get Your OTPs Over Calls
Keep user data secure and safe with verified and authorized access using voice OTP. With DeepCall, say no to the waiting of OTP over text that arrives after the user is gone. Get the call and get verified instantly.
SMS OTP
More Reliable Traditional OTP
Send OTPs to your customers using SMS service. DeepCall provides reliable OTP SMS services with high deliverability and low latency. Boost your security and prevent cyber attacks on your user’s data.
Feature
What Makes Them Unique
SMS OTP
-
Instant Delivery
OTPs are sent instantly to the user's registered mobile number.
-
Wide Reach
Accessible on any mobile phone, including basic feature phones.
-
User-Friendly
Easy to use and understand, requiring minimal user interaction.
-
Secure
Provides an additional layer of security beyond passwords.
-
Cost-Effective
Generally lower costs compared to other authentication methods.
-
Customizable
OTP messages can be personalized for branding purposes.
Voice OTP
-
No Limitation
Ideal for expansion of text messaging over voice communication.
-
Immediate Response
Users receive the OTP over a phone call, ensuring quick delivery.
-
Accessibility
Increase usage for the visually impaired, a solution for everyone.
-
Secure
Enhances security in your verification and authentication.
-
Multilingual Support
Available in multiple languages for diverse users.
-
No Text Dependency
Useful for locations and users that face poor SMS delivery reliability.
Use Cases of
Verify and OTP
Login, Register, Verify, or Reset
So many actions and our OTP solution is here to authenticate all the actions. With us, Create a risk-free environment to onboard users and verify their activities.
Transaction Verification
Authenticating sensitive transactions, such as online purchases or bank transfers, adds an extra security layer.
Account Protection
Protect user accounts from unauthorized access by requiring OTP verification for critical actions, such as changing account settings or personal information.
Two Factor Authentication
Send a unique one-time password to the user's registered mobile number. Ensure that the right users access their accounts, reducing the risk of unauthorized access.
Regulatory Compliance
Meet regulatory requirements for secure authentication and transaction verification, ensuring compliance with industry standards.
KYC Process
With us, you can complete the KYC process in a nearly instant way. Making it a successful and efficient security measure.
We make remote work simple
DeepCall is a secure and reliable business phone system on the cloud. Our call management software is simple to set up. No additional infrastructure or equipment is required. Enable your customer-facing teams to be effective while working from home.
FAQs
What is an OTP and how does it work?
An OTP (One-Time Password) is a unique code sent to users to verify their identity or transaction. It is valid for a short period and can only be used once.
How are OTPs delivered?
OTPs can be delivered via SMS, email, or voice calls, depending on user preference and availability of communication channels.
How secure are OTPs?
OTPs are highly secure as they are generated dynamically, expire after a short period, and can only be used once, reducing the risk of misuse.
Can OTPs be customized?
Yes, businesses can customize OTP length, validity period, and retry options to meet specific security and operational requirements.
What happens if a user does not receive an OTP?
If a user does not receive an OTP, they can request a resend. Ensure users have provided correct contact information and check for any delivery issues.
Is OTP integration complex?
Our OTP solution integrates seamlessly with existing Cloud Contact Center infrastructure, simplifying the implementation process.
How do real-time analytics help with OTPs?
Real-time analytics provide insights into OTP delivery and verification rates, helping businesses monitor performance and address any issues promptly.
Can OTPs be used for regulatory compliance?
Yes, OTPs help meet regulatory requirements for secure authentication and transaction verification, ensuring compliance with industry standards.
Enhance your Cloud Contact Center's security and user experience
Ensure safe transactions, authenticate user identities, and protect sensitive information with ease. Get started today and provide your customers with the security they deserve.
Get in touch
Make More Out of Your Sales Calls