Make Statistic Accurate Decisions for Your Call Center Detailed Reporting

Make data-driven decisions with precision for your call center. Leverage our detailed reporting to enhance operational efficiency and boost customer satisfaction. Empower your team with accurate statistics and transform your call center's performance today!
Call center detail reporting

Graphically Illustrated
Call Center Reporting

Leverage precise, data-driven decision-making for your call center with our detailed reporting services. Enhance operational efficiency and boost customer satisfaction by empowering your team with accurate statistics, transforming your call center's performance.

Hit Analysis

Monitor and improve the call center performance on the scale of time and hits.

Hit Analysis

Disposition

With just one click, classify agent and call data graphically as per their labels.

Disposition

Call Analysis

Graphical representation of call & talk duration based on time length.

Call Analysis

Time Wasted

A quick segmentation of your calls based on their status.

Call Analysis

Agent Performance

Graphical representation of call & talk duration based on time length.

Call Analysis

Call Flow

Analyze and monitor the flow of every call happening in your call center.

Call Analysis

Queue Summary

Take a quick look at all scheduled agents and campaigns

Campaign

Know the status of all the campaigns on a single screen.

DID Number

Monitor all the DID numbers, their activities, and stats.

Call/Talk Duration

Graphical representation of call & talk duration based on time length.

Call Status

A quick segmentation of your calls based on their status.

Disposition

Illustrate all the calls based on the call disposition assigned to them.

Harness the power of detailed reporting to make precise, data-driven decisions that enhance your call center's operational efficiency and boost customer satisfaction, empowering your team to achieve peak performance.
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Control and Configure with
Customizable Reports

With custom filters, create a new way to look at your call center. Our filters give you options to sort the call center data as required. From simple filters like date, time, and caller number to advanced features like duration, status, disposition, and more, make reporting easy and convenient.

Unique Report Format

From call volume and agent performance to customer satisfaction and conversion rates, customize your dashboard to focus on the KPIs that drive success.

Push API via Webhook

Automatically push reports to your preferred platforms via webhook, enabling real-time insights and actionable intelligence.

Better Understanding

Drill down into your data with our advanced reporting capabilities. Analyze call performance by agent, team, campaign, or any other relevant parameter.

Download Custom Reports

Access your valuable insights on demand with our fast and efficient report download feature. Generate customized reports and share them effortlessly.

Our customers get results.

Productivity
3X
Agent
Productivity
Agents
5X
Upgraded
Agents
Engagement
6X
More Engagement
of Contacts

Trusted by +25,000 businesses worldwide

We make
remote work simple

DeepCall is a secure and reliable business phone system on the cloud. Our call management software is simple to set up. No additional infrastructure or equipment is required. Enable your customer-facing teams to be effective while working from home.

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Industries Using Our
Powerful Dashboard

Education

The Narayana Group

The Narayana family is a committed education entity that has the vision to bring the best in every student by building a strong educational fund. With their long experience of this niche, they are nurturing, inventing, and reengineering teaching methods to create exceptional and enriching student experiences.

Agriculture

Seedworks International

‘Seed that Works’, Seedworks International Private Limited Based at Banjara Hills, Hyderabad is a plant science company engaged in research, production, and marketing hybrid seeds of rice, cotton, millet, mustard, and vegetables.

Finance

Fino Payment Bank

Fino truly values your hard work and understand how important it is to its customers and their families. They are continuously endeavouring to provide its customers with unmatched banking experience, through their simple products & services.

Start building your unique Call Center solution today

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