Manage Your Call Center with DeepCall’s Live Queue Dashboard

Streamline your call center management with DeepCall’s Live Queue Dashboard. Easily monitor and manage calls in real-time with our user-friendly dashboard, designed for optimal convenience and efficiency.
Live Queue Dashboard

Monitor Every Call in Queue With
Live Queue Dashboard

DeepCall’s Live Queue Dashboard provides a comprehensive solution for call center management, allowing real-time monitoring and control of calls. This user-friendly dashboard is designed to enhance operational efficiency and convenience, ensuring streamlined call center operations.

Queue Summary

This section of the dashboard shows you all the campaigns that are running live calls along with the call counts.

Top Agent

Once a connected call is sent in the queue for being transferred to a new department or agent, it will show in the Dashboard here.

DID Numbers

When calls connect to any DID number you have, this section shows the call count of those active DID numbers.

Campaign in Queue

Customer input during the call campaign will be tracked by the IVR system and will be reflected in this section.

Top Queue Duration

A pillar graph of all the live calls that are happening. These calls are separated based on the duration of the call.

Queue By Call Type

This is a pie chart representation of all the different types of calls that are in the queue of your contact center.

Elevate your customer service operations with our innovative Live Queue Dashboard. DeepCall equips you with all the tools necessary to optimize your call center's efficiency in real-time. Experience the transformation today and discover how DeepCall can revolutionize your business.
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Enchant These Features Offered By
Live Queue Dashboard

One For All

The Live Queue Dashboard gives you a view of all the stats related to campaigns and calls that are in the line-up on your contact center.

Adapt and Improve

With the live view of your queue status, manage and operate the resources of your call center to make campaigns more efficient and effective.

Performance Metrics

See if your agents are performing well as per your plans to achieve the best result and create quality results from every call.

Past, Present and Live

The panel lets you explore queues depending on the dates, date range, today, and live. With DeepCall, you never miss a single piece of data.

Our customers get results.

Productivity
3X
Agent
Productivity
Agents
5X
Upgraded
Agents
Engagement
6X
More Engagement
of Contacts

Trusted by +25,000 businesses worldwide

We make
remote work simple

DeepCall is a secure and reliable business phone system on the cloud. Our call management software is simple to set up. No additional infrastructure or equipment is required. Enable your customer-facing teams to be effective while working from home.

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Industries Using Our
Powerful Dashboard

Education

The Narayana Group

The Narayana family is a committed education entity that has the vision to bring the best in every student by building a strong educational fund. With their long experience of this niche, they are nurturing, inventing, and reengineering teaching methods to create exceptional and enriching student experiences.

Agriculture

Seedworks International

‘Seed that Works’, Seedworks International Private Limited Based at Banjara Hills, Hyderabad is a plant science company engaged in research, production, and marketing hybrid seeds of rice, cotton, millet, mustard, and vegetables.

Finance

Fino Payment Bank

Fino truly values your hard work and understand how important it is to its customers and their families. They are continuously endeavouring to provide its customers with unmatched banking experience, through their simple products & services.

Start building your unique Call Center solution today

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