Call Center Software IP-Phone Softphone System

Revolutionize your brand with our IP-Phone Softphone System. Experience enhanced flexibility and productivity tailored to your business needs. Upgrade now for peak performance.

Overview of
IP-Phone System

Features of IP-Phone Softphone System

Applications for Android/Windows/iOS

DeepCall offers a SIP-based softphone application that is compatible with Android, Windows, and iOS platforms. This versatile app utilizes Wi-Fi or cellular data network connections to facilitate voice and video calls, messaging, and user presence information display. The softphone application ensures seamless communication and connectivity for users.

Bundled Package with IP-PBX System

DeepCall packages the SoftPhone Application alongside the Internet Protocol Private Branch Exchange (IP-PBX) System, providing an integrated solution. This bundling guarantees compatibility and smooth integration between the softphone and the IP-PBX system, simplifying setup and usage for businesses.

H.323 and SIP Protocol Support

DeepCall softphone application supports both H.323 and SIP protocols for call signaling and media transport. This flexibility enables seamless communication and interoperability with different systems, making it a versatile solution for diverse network environments.

LAN, VPN, Mobility, and Quick Access

The softphone application supports local area network (LAN) and virtual private network (VPN) connections, enabling users to access the system from anywhere with network connectivity. The solution also offers mobility and quick access to common controls, enhancing user convenience and productivity.

Virtual Desktop Infra and Multiple OS Support

DeepCall's softphone application is compatible with Virtual Desktop Infrastructure, allowing users to access the softphone from virtual desktop environments. Additionally, the application supports both Windows and non-Windows operating systems, ensuring broad compatibility across different devices.

Support for VOIP, Video, & Instant Messaging

DeepCall SIP softphone application supports Voice over Internet Protocol (VOIP), enabling high-quality voice calls. It also supports video calls for audio-visual communication, instant messaging for text-based conversations, and provides presence information to indicate user availability. These features empower organizations with various communication options for efficient collaboration.

Login Credentials and Authorized Usage

To ensure security and authorized access, DeepCall provides login credentials to authorized officers. This feature allows authorized officers to utilize the softphone application without the need for physical IP phones. Each user can log in to the softphone using their unique credentials, enhancing convenience and productivity.

Feature Parity with IP Phones

The softphone application offered by DeepCall encompasses all the available features of IP phones. Users can enjoy a seamless transition from traditional IP phones to the softphone application without compromising functionality. This ensures a smooth user experience and familiarity with essential telephony features.

LDAP Integration for Directory Lookup

DeepCall's softphone application incorporates lightweight directory access protocol (LDAP) integration, allowing users to search and access contact information from the corporate directory easily. This integration streamlines the communication process and enables efficient contact management.

Telephony and Media Controls

DeepCall by Sarv softphone applications provide a comprehensive set of telephony controls, including dialing, answering, dropping calls, call transfer, conference calling, call holding, and more. Additionally, media controls such as mute, volume adjustment, and agent greetings are also available, offering users complete control over their communication experience.