Protect your privacy while communicating with Number Masking
About Number Masking
Various industries, from cab aggregators to online classifieds, are adopting number masking solutions to uphold trust and enhance data security in their client and customer interactions.
Quality Features of Number Masking
Caller ID Concealment
The proxy number is a discreet veil, allowing calls between parties via an anonymous identifier for enhanced confidentiality.
Customized Call Routing
Direct calls efficiently to the relevant department based on the caller's profile, ensuring a streamlined communication process.
One-to-One Proxy Numbers
Enjoy personalized attention with dedicated proxy numbers assigned to individual callers.
One-to-Many Proxy Numbers
Efficiently manage multiple attendants for a single caller, ensuring prompt response and assistance.
Real-time Switching API
Seamlessly transition between real and virtual numbers with our advanced API, providing flexibility and control in communication infrastructure.
Why Use DeepCall’s Number Masking Solution
Multi-channel Platform
Streamline communication effortlessly with a unified platform accommodating all channels, ensuring seamless and efficient interactions.
Highly Secure CRM Integration
Enhance your business processes by seamlessly integrating with leading CRMs, providing a secure and reliable foundation for managing customer relationships.
Scalable Security
Elevate your business securely with a platform that offers enterprise-grade security, allowing for seamless scalability without limitations.
Customized Cloud Solutions
Tailor your communication solutions with rapid deployment on the cloud, providing a customized and flexible approach to meet specific business needs.
24x7 Support
Experience uninterrupted assistance with round-the-clock support, ensuring businesses are always equipped with the help they need for optimal functionality and customer service.
Data Security
DeepCall prioritizes data privacy and security, ensuring that your customer information is protected in compliance with industry standards.
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FAQs
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updates or services tailored to your business.
How does number masking work?
Call masking solutions to protect data from start to finish by using virtual number calling. The call is directed through the Knowlarity server, displaying a virtual number to the agent who can then answer the call.
When making a call, is the agent's number also hidden?
Absolutely, both the agent's and the caller's contact details remain completely masked throughout the entire call.
What are some additional cloud telephony options that work well with number masking?
Companies can employ click-to-call widgets, allowing customers to connect with brands directly within an app or website chatbot. The number stays concealed throughout the interaction, thanks to a secure virtual number connection.
Is number masking suitable for different industries too?
Yes! Number masking is a vital tool that can benefit any industry, particularly those developing chatbot-based apps or incorporating a direct-to-call feature.
Sectors like logistics, hospitality, BFSI, education, and more are already discovering the advantages of using call masking services.
Wanna Give It A Try
Keep your organization remotely efficient and productive by entering the world of Digital Transformation with DeepCall's Cloud Telephony Solution.
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