Simple IVR that only route calls, trigger events, survey, or take feedback.
Create IVR under an IVR when your flow can not fit between 0 to 9 input.
Create and deploy campaigns curated for different audiences for better targeting and conversions.
Turn your text into voice to make your IVR more effective and understandable to your customers.
Make every call advanced by routing calls smartly using IVR for effective outcomes of calls.
Resolve customers’ queries with a few taps without assigning agents to the calls.
IVR increases the chances of resolving an issue on the first try, resulting in a higher First-Contact Resolution rate.
IVR creates professionalism amplifying your brand’s image as a big brand that puts customers first.
Create a list of IVR messages and assign them to different steps as per your need.
IVR has the ability to collect data from the caller to reduce the chances of a wrong redirection.
With IVR, a customer does not need to wait in a queue for an agent to solve their problems or queries.
The IVR system will redirect a high-priority caller to the best-suited agent who can deliver the right solution.
IVR is the virtual agent that works 24*7 for your business and is available for customers.
Using IVR, a business can manage the high volume of calls with ease while directing and resolving them.
DeepCall is a secure and reliable business phone system on the cloud. Our call management software is simple to set up. No additional infrastructure or equipment is required. Enable your customer-facing teams to be effective while working from home.
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