Bulldoze all the limitation that stops you from monitoring your call center’s agents based on the calls they receive throughout the day. Analyze and categorize different calls based on type, time, duration, retries, and more customizable filters.
DeepCall Performance Report
Work along with AI and monitor the contact center in a new and better way than before.
Hit Analysis
Review Every Single Hit of the Call Center
Disposition Analysis
Visualize The Disposition of Every Call
DeepCall’s AI brings all the calls on one screen based on their disposition. Represent it graphically for better visualization and understanding or save it as an Excel for future use. All the dispositions are categorized by the agents and campaigns.
Agent Performance Report
Evaluate The Performance With AI
Tally your agents and campaigns based on the calls they received, answered, abandoned, call durations and login activity. This evaluation will help you gain a comprehensive understanding into the performance of your contact center.
Call Analysis
Reckon All The Calls of Your Contact Center
Categorize your calls based on the type, amount used, and talk duration to analyze and understand them better. Pair it with our custom filters, and you can create custom reports with just a few clicks.
Time Wasted
Designate Your Agents Based on Time
DeepCall’s contact center solution gives you a detailed overview of how your agents are utilizing their time in your call center. AI will score them based on every factor that is in play so that you don’t need to. Just a click is all you need to do.
Industries Deep Call is Offering Services To
Fino Payment Bank
Fino truly values your hard work and understand how important it is to its customers and their families. They are continuously endeavouring to provide its customers with unmatched banking experience, through their simple products & services.
Read Story
Sahaj Path Knowledge Foundation
Sahaj Path Knowledge Foundation (not-for-profit) aims to develop the technology and content which will make quality education accessible for rural students. Quality education is the foundation of sustainable development. The future talent who will build modern India remains scattered/ undiscovered in the rural sector. Despite all the efforts aimed at increasing access to education facilities, the rural students of India have limited access to learning modes and teachers.
Read Story
Seedworks International
Sahaj Path Knowledge Foundation (not-for-profit) aims to develop the technology and content which will make quality education accessible for rural students. ‘Seed that Works’, Seedworks International Private Limited Based at Banjara Hills, Hyderabad is a plant science company engaged in research, production, and marketing hybrid seeds of rice, cotton, millet, mustard, and vegetables.
Read StoryStart building your unique Call Center solution today
If you don't find an answer to your question, contact us, and our team will get in touch with you.
Get in touch
Make More Out of Your Sales Calls