Enhance Your Business Insight With

Speech Analytics

speech_analytics

About Speech Analytics

Experience the cutting-edge of communication efficiency with our AI-powered Speech Analytics! Seamlessly categorize call recordings into various labels like 'Call Disconnected,' 'Follow Up,' and more, empowering your business with unparalleled insights and productivity.

Experience swift and precise analysis of phone calls with seamless speech-to-text transcription – bringing you closer to customer needs and emotions!

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Prime Features of

Speech Analytics

Automated Call Categorization

Effortlessly categorize call recordings into different labels using our AI-powered Speech Analytics, streamlining your workflow and enhancing decision-making capabilities.

Real-time Speech Recognition

Instantly obtain speech recognition results as they happen, ensuring prompt responsiveness to spoken content and facilitating timely actions based on live conversations.

Speech Adaptation

Tailor your speech analytics application by incorporating industry-specific or unique terms/phrases for automatic word detection, providing a personalized and industry-relevant transcription experience.

Multi-channel Recognition

Efficiently transcribe conversations with multiple participants in various channels, enhancing the ability to capture diverse interactions and insights in real time.

Why Choose DeepCall’s

Speech Analytics

Enhance Strategic Decision-Making

Refine strategic decisions by leveraging sentiment and conversation insights to understand your customers better. This, in turn, shapes future serviceability and product offerings.

Automate to Reduce Costs

Cut down on manpower costs by automating conversation analysis, and providing instant insights from phone conversations or audio/video files.

Efficient Time Savings for Analytical Reports

Optimize time efficiency with flexible pricing options that offer cost management transparency while effortlessly extracting analytical reports.

Boost Operational Efficiency

Leverage conversation analytics reports to assess your team's performance, enabling the design of tailored training courses for improved customer handling and enhanced overall CX.

Precision in Transcription

Enhance transcription clarity with domain-specific targeted words/phrases, such as addresses, currencies, years, and abbreviations, ensuring accurate interpretation.

Multilingual Transcription Excellence

Analyze and transcribe content in 125 languages for comprehensive insights, facilitating a deeper understanding of diverse customer interactions.

Frequently asked questions

We fully understand your business. If you need to update something, we are more than happy
to help you with the services we are providing.

Sentiment analysis involves training speech analytics software to recognize and understand customer sentiments by identifying specific keywords and phrases.

Voice transcription is the process of converting lengthy audio/video meetings or multimedia files into text, whether in real-time or post-streaming.

Indeed, speech analytics is synonymous with speech recognition software.

Industries Deep Call is Offering Services To

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UP Police Responding to Emergencies Efficiently With Efficient Solution

UP112, UP police’s emergency helpline number, is the world’s largest contact center in terms of calls happening in a day. It is an emergency response service for the state of Uttar Pradesh, India. This single number is used for various emergencies just like the 911 of the USA.

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Connecting Farmers Freely with Toll-Free Numbers

B-PACS are member-owned cooperatives in rural India. They act like a one-stop shop for farmers, offering loans, agricultural supplies, and marketplaces to sell goods. B-PACS even sells everyday necessities.

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Housing.com

Housing.com is a prominent Mumbai-based real estate search portal offering users the ability to search for housing across 40 cities in India, including Chennai, Mumbai, Bengaluru, Kolkata, and Delhi. With a network of 6,000 brokers and approximately 650,000 mapped houses, it provides comprehensive property search options based on various filters.

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