Make Statistic Accurate Decisions for Your Call Center Detailed Reporting
Graphically Illustrated
Call Center Reporting
Leverage precise, data-driven decision-making for your call center with our detailed reporting services. Enhance operational efficiency and boost customer satisfaction by empowering your team with accurate statistics, transforming your call center's performance.
Hit Analysis
Monitor and improve the call center performance on the scale of time and hits.
Disposition
With just one click, classify agent and call data graphically as per their labels.
Call Analysis
Graphical representation of call & talk duration based on time length.
Time Wasted
A quick segmentation of your calls based on their status.
Agent Performance
Graphical representation of call & talk duration based on time length.
Call Flow
Analyze and monitor the flow of every call happening in your call center.
Queue Summary
Take a quick look at all scheduled agents and campaigns
Campaign
Know the status of all the campaigns on a single screen.
DID Number
Monitor all the DID numbers, their activities, and stats.
Call/Talk Duration
Graphical representation of call & talk duration based on time length.
Call Status
A quick segmentation of your calls based on their status.
Disposition
Illustrate all the calls based on the call disposition assigned to them.
Control and Configure with
Customizable Reports
Unique Report Format
From call volume and agent performance to customer satisfaction and conversion rates, customize your dashboard to focus on the KPIs that drive success.
Push API via Webhook
Automatically push reports to your preferred platforms via webhook, enabling real-time insights and actionable intelligence.
Better Understanding
Drill down into your data with our advanced reporting capabilities. Analyze call performance by agent, team, campaign, or any other relevant parameter.
Download Custom Reports
Access your valuable insights on demand with our fast and efficient report download feature. Generate customized reports and share them effortlessly.
Our customers get results.
Productivity
Agents
of Contacts
Trusted by +25,000 businesses worldwide
We make
remote work simple
DeepCall is a secure and reliable business phone system on the cloud. Our call management software is simple to set up. No additional infrastructure or equipment is required. Enable your customer-facing teams to be effective while working from home.
Industries Using Our
Powerful Dashboard
The Narayana Group
The Narayana family is a committed education entity that has the vision to bring the best in every student by building a strong educational fund. With their long experience of this niche, they are nurturing, inventing, and reengineering teaching methods to create exceptional and enriching student experiences.
Seedworks International
‘Seed that Works’, Seedworks International Private Limited Based at Banjara Hills, Hyderabad is a plant science company engaged in research, production, and marketing hybrid seeds of rice, cotton, millet, mustard, and vegetables.
Fino Payment Bank
Fino truly values your hard work and understand how important it is to its customers and their families. They are continuously endeavouring to provide its customers with unmatched banking experience, through their simple products & services.
Start building your unique Call Center solution today
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