DeepCall values your privacy and is committed to protecting the information of organizations and their agents when using the DeepCall–Freshdesk Integration.
This Privacy Policy explains how we collect, use, store, and protect information processed through the Integration. By installing and using the Integration, you agree to the terms outlined in this policy.
When you use the Integration, we may collect and process the following types of information:
Freshdesk Account Information
User Information
Call Data
CRM Mappings & Ticket Data
We do not collect sensitive personal information such as passwords or payment details.
The information collected is used strictly to enable and improve the Integration, including:
We do not sell, rent, or trade your data.
We may share data only under the following circumstances:
We do not share or disclose data to third parties for marketing purposes.
As a client, you may:
We may update this Privacy Policy from time to time. Any material changes will be communicated via email, the client dashboard, or within the Integration interface. Continued use of the Integration after such updates constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please contact:
DeepCall Privacy Team
Email: support@deepcall.com
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